Legal

Terms & Conditions for ZYBRE customers

Terms & Conditions for all of the services we provide to our customers.

Your ZYBRE O2 SIM Only Supply and Service Terms & Conditions

Terms & Conditions for ZYBRE customers who take O2 SIM Only item(s) and/or service(s).

O2 Unlimited Data Tariff Terms and Conditions

Terms & Conditions regarding the O2 Unlimited Data Tariff.

Privacy & Cookies Policy

Privacy – The personal information we collect and why.

Cookies – All about cookies and why we use them.

Supporting Vulnerable Customers Policy

Help and advice on how we support the needs of vulnerable customers.

Anti-Slavery and Human Trafficking Policy

ZYBRE aim for the highest standards when it comes to our customer, employees and suppliers.

Complaints Code of Practice for ZYBRE Customers

How to raise a complaint and what to expect following this.

 

Difficulties Paying Your ZYBRE Bill

What to do when when you’re struggling to manage your bill.

ZYBRE Key Facts

A list of key facts for ZYBRE customers regarding their account.

Charges & Fees

You can find the charges and fees in relation to your ZYBRE subscription(s) package(s) here.